Forum Discussion

BrandenSewell's avatar
BrandenSewell
Jobber Ambassador
9 days ago

Automated Task Creation?

Is there a way in Jobber to create an automatic “Task” creation que after a job is bid? For example: Sales rep goes and does a bid, customer doesn’t sign on the spot, and a “task” is automatically created on the schedule that is titled follow call. This follow up call would happen 24 hours after client received the bid. Then maybe another task creation at 3 days. And the ability to create a desired que?

THIS WOULD BE IDEAL FOR AUTOMATING MY SALES TEAMS FOLLOW UP CALLS AND MAKING SURE THEY GET COMPLETED. 

 

2 Replies

  • JHTS's avatar
    JHTS
    Contributor 2

    We have automated follow-up set for all quotes that are 'awaiting responses'.  When we set up a customer we use tags to define Commercial and Domestic jobs.  Each tag has  different follow-up rules.  iE. Commercial we chase at 14 and 30 days where as Domestic is 7, 10 and 30 days.  It saves time and stops customers being put on the spot by a phone call when they don't want to use you for whatever reason....they just reply to the Follow-Up.

    Hope that helps.  Also adding it as a task - will overwhelm the Schedule as we already have Requests and Jobs as well as other tasks (all different colours) 

  • I think you may have to manually put in follow up tasks each time a quote is sent. There is an automated email that gets sent to the customer if the quote is opened and not accepted, but I have yet to mess around with that. It actually paid off a few times sending follow ups for me! I believe that is in the settings under the "quotes" section. Maybe mess around in there and there is some different settings you can adjust to follow up on a set schedule.

    Let me know because I am curious about it also.