How to Know Everything About Everything
Anyone else feel like this needs to be you? You need to know how to market, how to manage people, how to properly incentivize them, be well versed in finance as well as all the technical aspects of whatever trade you are in.
We had a situation where we were installing a lighted niche, and the specific tile made it impossible to get the tiles perfectly flat while installing it on the wall, and my guys put the light too far back so it cast a very minor shadow in the niche. In hindsight we could have installed the tiles in the niche ahead of time so we could apply proper pressure to them so there's no lips (and also put the light more forward) ... we won't make that mistake again!
As I sit in the office making meta ads, reviewing my financials, it get's super frustrating to have these technical curveballs while sorting through everything else it takes to run a business. This is why we need to build our own checks and balances:
- Who we call or who we hire (have a good process for vetting people that know what they are doing)
- What we double check and when
- Who's the second set of eyes (use your in field managers, make sure everyone is using Jobber for pictures and notes
- Which leads to what you document
Now the niche issue won't ever happen again but we've definitely caught things BEFORE they are a mistake utilizing this system.
How to you juggle all the responsibilities?