Today we’re announcing 1️⃣8️⃣ exciting product updates designed to make every day easier 🥳. Get more freedom and control over your day-to-day operations while you Work Smarter 💡, Boost Profits 💲, Get Noticed 👀, and Win Jobs 🏆. Reply here ⬇️ with your favorite new update to let us know what you’re looking forward to most! 🤩 ⭐️ If you have any questions regarding our new features, please create a post (not comment) in our Q&A board! ⭐️

Honestly, I was fully expecting an actual proper way to manage maintenance contracts. I still can't believe it hasn't been implemented yet. It's the most frustrating part of jobber. Yes, the new features are pretty neat and will appease some folks. But please for the love of God, get maintenance contracts sorted out!

Looking forward to the AI Receptionist feature.

Does Jobber ever plan on Providing a Feature to allow us to tack on and charge the client the credit card fee? as appose to us being charged? I know that's a feature we have been desperately wanting with the amount of clientele that prefer to pay with card. I Know many other CRM's Provide that ability and I'm just wondering when that will come to jobber?

Hi! Curious to know what you're needing for maintenance contracts? I know I'd love to have a reminder sent to me or even an automated message to the client to let them know that their contract is expiring soon.

Literally everything. People have resorted to using tags for clients which is abysmal to say the least. I want to have the option to fully control every maintenance contract we have and send out reminders etc within that feature for each client. Almost every CRM software has this feature. It's unacceptable the way it is right now.

Jobber Spring Feature Announcement Q&A: Which updates are you MOST excited for!?

Derek1
Contributor 2
3 days ago
I have a question about online booking.... is this the forum to ask about it? Thanks.
- julie
  Jobber Community Team
  3 days ago
  Hey Derek1, we invite you to ask any questions by clicking 'Start a Discussion' in our Q&A board!
Pinnacle
Contributor 2
3 days ago
Honestly, I was fully expecting an actual proper way to manage maintenance contracts. I still can't believe it hasn't been implemented yet. It's the most frustrating part of jobber. Yes, the new features are pretty neat and will appease some folks. But please for the love of God, get maintenance contracts sorted out!
- DonnieHeating
  Contributor 2
  3 days ago
  100% agree. This was the only feature I was hoping they would have came out with. It is incredibly frustrating and unorganized the way it is set up. Major disappointment this was not one of the features coming. I have emailed several times about this.
- EZ
  Contributor 2
  3 days ago
  I completely agree.
  Are there plans to create a bulk schedule for packaged services? Our standard service schedule varies season to season, with various services being performed throughout the year.
  The current method of setting this up is extremely time-consuming.
  Customers are on a 12-month Maintenance Contract with Level Billing
  Contract Maintenance Services that need to be scheduled:
  Summer Mowing
  Spring and Fall Mulch Installation
  Fall Leaf Cleanup Visits
  Shrub Trimming and Landscape Maintenance Visits
  Winter Property Maintenance Visits
  Irrigation Checks
  Irrigation Winterization
  Fertilizer Programs
  Annual Flower Changes
  Gutter Cleaning
  - EnzoMinniti
    Contributor 2
    2 days ago
    We do the same and its a pain having to create all these jobs every year. One job for the flat rate invoicing and then all these others jobs for those specific services that dont hold any of the invoicing.
- Go2Girl
  Contributor 2
  3 days ago
  Hi! Curious to know what you're needing for maintenance contracts? I know I'd love to have a reminder sent to me or even an automated message to the client to let them know that their contract is expiring soon.
  - Cam
    Jobber Product Team
    2 days ago
    Hi Pinnacle Go2Girl! Thank you for taking the time to give your input. I passed your feedback on to one of our Directors of Product Management, and he'd love to speak with you both further to better understand your needs. If you're willing to connect with him directly (and maybe even get on a call to chat?), please reach out to him at blake.m@getjobber.com.
deherr
Contributor 2
3 days ago
Looking forward to the AI Receptionist feature.
- julie
  Jobber Community Team
  3 days ago
  Hey deherr, we're excited for you to try our new feature!! 🙌
Natures
Contributor 2
3 days ago
I am excited about multiple features including the AI and the new scheduling feature. We require prepaid invoices for most of our services and most of our jobs are anytime jobs. Can these features be set up for prepayment so we don't have to get a request, send a quote with 100% deposit, etc? We also can't use the reviews/referrals b/c our clients are currently getting review requests when they pay instead of when the job is closed. THanks
- Megan
  Jobber Product Team
  2 days ago
  Natures we're also super pumped about AI Receptionist, Hey Jobber and the new schedule!
  I see Anna has answered the second part of your question about reviews & referrals. Here's the link to where we reposted and answered your question about prepayments: click here
- anna
  Jobber Product Team
  3 days ago
  Hey Natures! Thanks for the question.
  
  For Reviews, you'll be able to trigger the review request after a job is completed very soon! More details on that here.
  
  For Referrals, there is no automated referral request at the moment so this shouldn't get in the way of you using Referrals! Though just to note, referral incentives are awarded to your existing customer when their referral pays their first invoice. Would you want more flexibility on when the incentive is awarded, as well?
- julie
  Jobber Community Team
  3 days ago
  Hi Natures, thanks for the question! We will be reposting your question under our Q&A board, so keep an eye out for that!
  
  If you have any additional questions, we welcome you to create your own post by clicking 'Start a Discussion'.