How do you utilize reports in your business?
I am curious to hear which reports you consider most valuable in your business and what actions are taken based on those reports if anyone is willing to share. Are there reports that you use regularly in Jobber or reports that you wish were part of Jobber? If so how do you utilize the information that the reports provide? Are changes made based on the reports? Is the data used to create the reports monitored internally for consistency? Thanks for sharing all input is helpful!Industry virtual networking starting March 17
We’re trying something new in the community! Starting March 17, we’re hosting a weekly 30-minute networking session for service-based skilled trades like HVAC, plumbing, electrical, appliance repair, and more. Join one session or all four—no commitment. These will run once a week until April 7 while we pilot the idea. The goal is simple: Connect with other pros and help each other work through real business challenges. Format: • Quick intros • Everyone shares one challenge • Group feedback and ideas • Quick wrap-up 🕒 Tuesdays at 11:30 AM ET ⏱️ 30 minutes ***👉 Link to join: https://getjobber.zoom.us/j/82648791182?pwd=fObeUTabXaoSPYAhZ10kaS3azEwlqH.1 👈*** Interested? Comment below and we'll send you a reminder email with the link!
Ideas about note organization and ease of use
Hi all, been with Jobber awhile and this has always been an issue for us. We're an appliance repair company. Our office and techs use the note spaces for everything. This though makes that space noisy and important details get lost in the mix often. I had suggested many years ago a folder system that would allow the user to select which folder they wanted the notes to go into. This would have resolved all our issue but alas this has not happened. Ideally, I want to keep everything in jobber and not have to involve other programs. Has anyone had this issue and found a way to mitigate it? Thanks all, MeWill AI replace jobs in home service and skilled trades?
I saw an article yesterday about all the tech jobs that are being replaced by AI and I thought about how hard that would be to know your position can be replaced by someTHING that can do it faster and cheaper than you can. Then I thought how happy I am that I decided a long time ago that I am going to work with my hands. Be handy. Solve real problems. I would be safe in saying that AI is never going to cut your lawn, remove your junk, exterminate your bed bugs, plumb in or wire your home. Am I going to regret saying this? Is AI reading thins and just started plotting to take all our jobs???
Inventory Management
Hi Everyone, I run a small appliance repair company in Nova Scotia. Our current strain with using jobber is lack of inventory management. We keep essentially inventory in 2 different places, the technicians truck and in the shop. The shop is split into 2 sections. Customer parts that we receive in for specific jobs and just warehouse stock of parts we keep around. We have seriously been considering switching to a different program for lack of features that fit with jobber on this. If anyone has any recommendations that you have personally used I would love to hear about it. In my ideal world a technician would be able to add a line item and enter a part number and it would say "you have this in your truck" so he can select it and it will alert us that he is using it from his truck to reorder. This is a strain on our growing business and I am hoping there is a solution so we do not have to leave jobber. Thanks, Jacob.
Starting an appliance repair business.
Hey everyone, I’m new here and excited to be part of the community! I’m currently taking a course to better understand appliance repair, including how to troubleshoot, disassemble, and repair various appliances. My goal is to gradually ease into the field and build confidence as I learn more hands-on. I’m reaching out to see if any experienced business owners here have advice or insights on starting up an appliance repair business. What were some key steps you took when starting out? Are there any resources or tips you’d recommend for someone just beginning their journey? I’d also love to hear your thoughts on some specific topics: What tools and equipment were essential when you first started? Are there any you couldn’t have worked without? How did you go about building trust with your first few customers? What’s been the best way to market your services early on? What were the biggest challenges you faced in the beginning? How did you overcome them? How do you handle customer relations and ensure repeat business? Looking forward to hearing your thoughts and any advice you can share!
Sales Marketing
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Jobber Bug - Invoice Reminders for Cancelled Jobs
I've been using Jobber for about 2 years, pretty happy with it overall. I'm a one-man company, doing in-home appliance repair. I've noticed some bugs. Right now I'm going back through old "action required" jobs. Mostly jobs that booked and later cancelled before the day of the appt. There are no charges on the job, zero line items shown, yet when I close the job it still creates an invoice reminder. I know I can delete the reminder, but it's a pain. Is there any reason why a job with $0 in charges shown should automatically create an invoice reminder when its closed? Thank you! -Jeff Ryan
