Roll call! Meet & introduce yourself to other Service-based Skilled Trade pros
If you’ve ever thought, “How are other businesses like mine handling this?” you’re in the right place! This space is for Service-Based Skilled Trades pros to connect, compare notes, and talk shop with others who understand the day-to-day realities of running your type of business. 👋 Introduce Yourself Drop a comment and tell us: Your name Business name Industry Years in business Location (City/State/Province) Let us know if you’re joining us for LIVE networking on March 17 (more details below) The more context you share, the better connections you’ll make. 🙌 Pro tip: Search your city or state in the forum to easily find other pros in your area. 📅 Want to connect LIVE? We’re running a pilot to host virtual weekly LIVE Industry Networking starting on March 17, running until April 7. If you’d be interested in joining for the first or following sessions (don’t need to commit to all but you're welcome to join!), make sure to let us know in the comments. 🤝 Culture of this space Think of this forum board like a room full of peers who understand your world. Share what’s working. Ask real questions. Talk through challenges. The goal is to power your success and raise the standard of home service industries together. 💬 Looking for conversation starters? This space works best when conversations are industry-specific and experience-based. You might jump in with something like: “How are other [your industry] pros pricing this service right now?” “Is anyone else seeing this shift in their market?” “What’s been working for you when it comes to ____?” 🤔 Why are industries grouped together? We’ve intentionally clustered similar industries to keep conversations active and relevant. These groupings reflect shared business models, operational challenges, and pricing conversations so you can learn from peers who “get it,” even if they’re not in your exact trade. If your question applies to all home service businesses, feel free to post in our broader forum boards. Pro tip: Check out the industry tags to get even more specific Looking forward to seeing this space come to life. 🚀Is anyone finding it hard to get a cap cover for their pickup?
I have been looking into getting a cover for the bed of my truck and a lot of places here in Toronto are saying their inventory is gone! And it will likely be a year before any new ones come in. Even used ones are being bought up for resale or even modified to fit the more popular trucks. Has anyone been looking for one and found the same supply issues?
Inventory Management
Hi Everyone, I run a small appliance repair company in Nova Scotia. Our current strain with using jobber is lack of inventory management. We keep essentially inventory in 2 different places, the technicians truck and in the shop. The shop is split into 2 sections. Customer parts that we receive in for specific jobs and just warehouse stock of parts we keep around. We have seriously been considering switching to a different program for lack of features that fit with jobber on this. If anyone has any recommendations that you have personally used I would love to hear about it. In my ideal world a technician would be able to add a line item and enter a part number and it would say "you have this in your truck" so he can select it and it will alert us that he is using it from his truck to reorder. This is a strain on our growing business and I am hoping there is a solution so we do not have to leave jobber. Thanks, Jacob.How can I automatically send an SMS to customers when their ordered part arrives?
I have been trying to use some automation to help with a workflow related to parts. We are an appliance company, and often need to order parts. What I am looking to do is when parts arrive, we generally put a note in the job saying parts in. I would like to try automation that when we say part is in, we send an SMS to the customer saying the part is in and to go to our booking link to setup a return visit. I have tried using integrations like Zapier to Twilio, but cant seem to get it to work based on notes in the job being updated. Anyone else get a workflow like this working?Industry virtual networking starting March 17
We’re trying something new in the community! Starting March 17, we’re hosting a weekly 30-minute networking session for service-based skilled trades like HVAC, plumbing, electrical, appliance repair, and more. Join one session or all four—no commitment. These will run once a week until April 7 while we pilot the idea. The goal is simple: Connect with other pros and help each other work through real business challenges. Format: • Quick intros • Everyone shares one challenge • Group feedback and ideas • Quick wrap-up 🕒 Tuesdays at 11:30 AM ET ⏱️ 30 minutes ***👉 Link to join: https://getjobber.zoom.us/j/82648791182?pwd=fObeUTabXaoSPYAhZ10kaS3azEwlqH.1 👈*** Interested? Comment below and we'll send you a reminder email with the link!What Should Home Service Businesses Automate First to Save Time?
Small manual tasks start stacking up, catching up on follow-ups, re-adjusting scheduling, invoicing, review requests, the list goes on and on. Sound familiar? What’s one task you’re still doing manually that you know could be automated? What’s stopping you from setting it up?How do home service businesses fill their calendar before busy season?
When work slows down, most service businesses feel it fast: stress, cash flow pressure, and last-minute scrambling. Sound familiar? What’s the one thing you rely on most before busy season to keep your calendar full? New leads Repeat customers Referrals Deposits or upfront payments Booking weeks in advance Something else? (do tell!) Bonus: What used to stress you out about slow periods that doesn’t anymore?
Referral Credit System Is Very Lacking
This post is feedback, and a place to allow other users to leave feedback, for the Client Referral marketing tool in Jobber. The current client referral system is very lacking for a premium paid feature. We would like to see some deep functionality changes and additions immediately, since this has been around for a while now with no improvements....here is my current thoughts on what could be added or should be changed - Credits need to show in the Clients file (maybe under account balance) Staff needs to know if a credit is available or could apply for sales purposes. Currently its restricted to owners/admins in the marketing section and you can't do anything with that info anyway from there, its pretty useless. Credits need to be usable across the whole system & in the field (mobile invoices), we better for techs in the field ('hey, i see you have credit, would you like to use it on this invoice?') Credits need to be adjustable, we want to be able to add referral credits manually if we see fit. (this is especially ideal for when staff forgets to fill out the referrer entry on a job) which happens all the time. Apply credits anyway we would like (if a client has a $100 in credit, we want to be able to apply that whole amount if they have a huge invoice(s) being paid at once) the current automatic application is not good enough. Credit Amount settings ($ / % amount) should be able to be set based on Client type/tag (if the client is a Builder Partner we want to give them 10%, instead of just the $50 we give to a regular customer per lead) Option to set the Amount of credit ($/%) given based on a range of invoice value (5% for $100-500 invoice amount / 8% for $500-1000 invoice amount / etc) Option to exclude certain Clients from the referral program (we have builder partners that are on a completely different program internally, we do not want there account to also be getting other discounts). Option in Jobber websites to add a Refer A Friend button, so we do not have to rely on the email campaigns that most people don't open. Allow the client to see credits in their portal, and apply them to invoices when making payments.
