Are You Selling Your Service… or Selling the Experience?
Customers have more choices than ever. Sometimes the difference isn’t just the service you provide, but how you make people feel from the first interaction to the final follow-up. What are some ways your business creates an experience that keeps customers coming back?Any tips for making YouTube videos that actually bring in customers?
If you're creating videos for your business (or thinking about it), what's one thing you've learned that makes a difference? In this Masters of Home Service episode, Jacob Palmer (Palmer Electrical) talks about how simple YouTube videos became one of his biggest lead generators. He shares practical advice on filming real jobs, building trust before the first phone call, and using video content to win more local customers without relying on paid ads. Never miss an episode of Masters of Home Service. Subscribe on YouTube, Apple, Spotify, or wherever you get your podcasts.
If Someone Gave You $1,000 for Business Tools, Where Would You Spend It?
Imagine you had $1,000 to invest back into your business tomorrow. Would you spend it on software, equipment, marketing, automation, training, or something else? What investment would create the biggest return for your business?
What’s holding most service businesses back
I’ve been thinking about this lately, what’s actually holding most service businesses back? Is it: • Lack of leads • Poor systems • Weak pricing • Or the owner not stepping into the business role Because I’ve seen companies busy all day… but still stuck. Curious what do you think is the real bottleneck?
Do You Offer Tiered Pricing Options? Good, Better, Best options
Hi Everyone, Does anyone offer multiple options when offering customer solutions? Quote 1, Quote 2, Quote 3. Platinum, Gold, Silver, Bronze, Basic? We specialize in electrical repairs, replacements, and upgrades on Long Island, NY. We offer clear, up-front pricing with monthly costs per option. We ask for the business on-site with the customer (end-user) in the home. Without sending an email or using the customer portal. We don't want to leave the quotes with the customer without giving them an option to move forward immediately.
