How do you measure crew productivity?
I know Jobber has the employee productivity report. It doesn't work great for a company that has a ton of recurring jobs with fixed billing. I'm curious how people are measuring their crew performance. There are so many ways to track it. Budgeted hours vs actual, revenue per hour worked, jobs completed, visits completed - the list goes on. Curious to know what works for you and your team. What metrics do you look at to gauge crew productivity?Best Jobber Automations
I just wanted to get a post going for these. They can be super powerful in your business and I feel like they don't get talked about enough sometimes. What are your best Jobber automations you have set up?? I really enjoy dashboards myself that give more custom information about my business. I like to use Airtable / Asana / Zapier. Cheers !Do you utilize battery-powered tools?
Handheld battery-powered tools have come a long way from their first iterations, especially over the past few years. I've started making the switch away from gas-powered equipment throughout the last few seasons for my business and have found the switch to be positive for my workflow and bottom line. This is a trend I believe will continue as batteries become more powerful and long-lasting. Are you utilizing any battery-powered equipment and, if so, do you have any favorites you'd like to share??Has Anyone Here Built Their Own GPT Yet? Or Just Using ChatGPT Like Google?
Hey everyone just curious where the community stands with AI right now. I’ve seen a lot of folks using ChatGPT to look stuff up (like Google 2.0), but I’m wondering if anyone here has gone deeper? Has anyone tried to build or train their own GPT yet? Or customized prompts/workflows to actually support your day-to-day? We’ve been working on building a custom GPT model trained on contractor logic — estimating, soft skills, job-site communication, pricing, SOPs, etc. For our company now, instead of broad knowledge. I see huge value in contractors having their own smart assistant, not just a chatbot. Something that speaks the language of our company. Is that something you’d use or find helpful? Curious to hear what direction you guys are taking.Do You Train Your Team to Think or Just Work?
Every Monday, we hold a short training session with our team. We train on communication. leadership. & mindset. The reason being most tradespeople aren’t struggling because they can’t do the work. They’re struggling because they were never taught how to: Speak with clarity Handle conflict Lead a crew Represent the business professionally These tend to be the issues I see bottling up, either from our exit interviews or customer feed back or when things are misunderstood. Thats why I'm curious: Do you train soft skills with your crew?You Quit Your Job to Start a Business — So Why Gamble on a Used Truck?
Everybody says the same thing: “Just buy a used truck, it’s cheaper.” Yet, That same truck breaks down 3–6 months later. Now your jobs are delayed. You’re borrowing vehicles from your spouse or rental. You’re stressed out and behind on bills. And suddenly the “cheaper option” is costing you way more. Here's my personal take: You quit your job ... You are betting 100% on yourself, to care for your livelihood. If you’re betting your whole future on this business — why risk it with a vehicle that might leave you stranded? I hate blaming others, or the lack of accountability. So if I can control one variable — like my ability to show up to the job, that will pay me for my services... I’m going to do it. But that's just my opinion. My hot take, What do you all think? I created this visual for myself to follow and share whenever anyone is deciding to get a vehicle.We’re In Q3 — How Are Your 2025 Goals Holding Up?
Now that we’ve officially entered Q3… I’m checking in: • Are you where you thought you’d be by this point in the year? • What worked well in the first half? • And what needs to be tweaked so you don’t coast through summer? For us, we’re doubling down on and been using this visual from our Blueprint Series to stay focused each quarter: Would love to hear from others: What’s one change you’re making to finish Q3 strong?We Hired for Skill & We Got Burnt.
When I first started hiring, I focused on work ethic and skills. We all look for the 3-5 year guy in the field. That’s how I saw every other electrician hire. Until we’ve trained side-by-side with leaders from the Ritz Carlton, studied what world-class hiring really looks like, and built our own system to bring it into the trades. But after years in the field, and now in my own electrical contracting company, I’ve learned that’s not enough. The trades have a people problem because we skip the part that matters: Character. Trust. Vision. And it’s how we filter now. What do you all think?Everyone Wants to HIRE the “3–5 Year Guy” — But Why?
Once again, contractors are falling into the same pattern. I keep seeing posts on Instagram that say: “Must have 3–5 years experience.”What do you guys think about this? Here’s my take: It’s because most people want someone they can toss straight into the field. No training. No culture building. Just go-go-go. But that’s how we end up with more bad hires than good ones. Here’s the truth: Hiring talent doesn’t fix broken systems. If you don’t know what problem you’re solving — even the “perfect” hire won’t help. So I made this visual graphic to help. This is how I think through hiring when I know I’m ready to grow. What are your thoughts?
