The First Impression: What Makes Someone Choose Your Business?
Before a customer ever hires you, they’re already judging your business through your website, reviews, social media, phone calls, and communication. What’s one thing you believe helps turn a potential customer into a paying customer?4Views0likes0CommentsWhat’s the Best Marketing Move You Made That Actually Brought in Customers? 🚀
There’s a lot of advice out there about marketing, but every business is different. What’s one marketing strategy, idea, or change you made that actually helped bring in real customers? Was it social media, referrals, networking, ads, reviews, partnerships, or something unexpected? Share what worked (and what didn’t) your experience could help another business owner.4Views0likes0CommentsAre You Selling Your Service… or Selling the Experience?
Customers have more choices than ever. Sometimes the difference isn’t just the service you provide, but how you make people feel from the first interaction to the final follow-up. What are some ways your business creates an experience that keeps customers coming back?3Views0likes0CommentsIf Someone Gave You $1,000 for Business Tools, Where Would You Spend It?
Imagine you had $1,000 to invest back into your business tomorrow. Would you spend it on software, equipment, marketing, automation, training, or something else? What investment would create the biggest return for your business?1View0likes0CommentsAre You Pricing Jobs for Profit or Just to Win the Job?
Quoting can be one of the toughest parts of running a small business. It’s easy to lower your price to beat the competition, but that doesn’t always lead to a healthy business. A good quote should cover your time, materials, expenses, and the value you provide. The goal isn’t to get every job, it’s to get the right jobs that allow your business to grow. What’s one thing that helped you improve your quoting process?15Views1like4CommentsWhat’s holding most service businesses back
I’ve been thinking about this lately, what’s actually holding most service businesses back? Is it: • Lack of leads • Poor systems • Weak pricing • Or the owner not stepping into the business role Because I’ve seen companies busy all day… but still stuck. Curious what do you think is the real bottleneck?146Views1like6CommentsWould you fire a difficult customer even if they spend a lot?
I have this one custome who is very very supportive of what I do but can be very difficult ALL THE TIME, even when I do every thing the way he likes it its never up to par and there's always something thats wrong. It can be difficult at times specially when Im pressed for time and have other customers waitingSolved49Views1like12CommentsFinding the Right Price: How Do You Charge Fairly While Still Making a Profit? As A Small Business
One of the biggest challenges for many small business owners is knowing how to set prices. You want to be fair to your customers while also making sure your business is profitable and sustainable. How do you determine what to charge for your services? Do you base your pricing on time, materials, competition, experience, or your desired profit margin? What advice would you give to a new business owner who is trying to find the right balance between being affordable and making sure they are not undercharging themselves?Solved101Views1like5CommentsShare your best Tool experience
Hi guys im new to jobber did the 14 trial and signed up to use it and so far i love it. Still alot to learn. I am the owner of Greenwood Property Solutions in the Hampton Roads, Virginia Area. And i want to hear about everyones tool experience in the business. Crawlspace Cleanouts JunkHauling and Debris Handyman Jobs I currently use Milwaukee and Dewalt tools right now. I am looking at possibly purchasing a fence post puller cause im trying to add fences but im 40 and trying to save my back. what are great brands i could use. also dump trailers wants a great one to auto dump i currently drive a 2024 chevy 1500 RST. im trying to think smart and stay healthy while running a business.50Views0likes1Comment💡FEATURE REQUEST: Price Increases in Products & Services List
Do you increase prices for ongoing customers? Do you know how long it takes me to increase my prices for 700 ongoing clients in my cleaning business? Whether you increase your prices on an annual basis or just as needed in these unpredictable times, it would be easier to make these changes en masse in the Products and Services tab! How would it work? When editing a product or service line item in the Products & Services List, there should be an option to carry that modification over to any existing Jobs that have that line item on it. Currently, this would only update for new jobs created, but I'd love to see a little pop-up that says, "Would you like to change the price for existing Jobs with this line item? Yes/No" Use Case Example: Because I am in the cleaning industry, it will be my primary use case. Let's say you have a minimum price that every client's rate will be at or above. When you create a new job for a recurring customer, you add a line item titled "Minimum Rate + current year," like for 2020: "Minimum Rate 2020," which is $150. You also add another line item based on how your pricing model is set up - in this case, I will use a simple one: "Small House" for $10 "Medium House" for $30 "Large House" for $50 When it's time for your prices to increase, consider the following options: you could decide to raise prices only for people with large houses and keep your minimum rate the same, or you may want to increase the cost for clients who have been with you for more than 5 years. Instead of making this change one client at a time and trying to sort through who the change applies to, I could go to the Products and Services List and find the specific line item I want to modify. Then, I could edit the price in there! Ta Da! You've raised your prices! Why should Jobber care? This would be huge for any business industry that has recurring clients. ServiceTitan, Housecall Pro, and other competitors already have this feature. I have found other threads that mention something like this or frustrations with how to go about raising prices. This would allow businesses that only see customers once or twice a year to set up their customers as recurring with one Job, saving them a lot of time and effort as well. You'd have at least one very loyal customer in me! I've spoken to two support agents who thought this was a simple but fantastic idea! My next price increase is in June, and I'd love you guys if you saved me weeks worth of work in a single click 🤞🙏 QUESTIONS, COMMENTS, FEEDBACK, AND MORE USE CASES WELCOME!!568Views1like5Comments