Business Phone Number - Who's Should You Use and How Should You Use it?
When it comes to phone numbers, I treat the Jobber phone number as an “automation line,” not my primary business number. I use it for all the built-in Jobber automations—invoice/receipt texts, appointment reminders, “on my way” notifications, and anything else Jobber sends out automatically. It’s great for consistent system messaging and keeping those operational texts separate from my real day-to-day communication. The reason I don’t use the Jobber number as my main public-facing number (website, trucks, yard signs, etc.) is ownership and portability. The Jobber number can’t be ported out, so if you ever switch systems or change your setup, you don’t truly “own” that number long-term. I’ve made the mistake of putting a non-portable number on marketing before, and it’s a headache when you realize it can’t follow you. Instead, I recommend your primary business number be something you control and can port—either from a carrier, Google Voice (depending on your needs), or another platform where portability is confirmed. Then use tools like Chiirp (and I haven’t personally explored GoHighLevel/Hatch deeply, but they’re in the same category) for your primary communication + higher-level automation, because those platforms typically offer much more robust automation like out-of-office replies, drip campaigns, and automated texting workflows. So my personal setup philosophy is: Jobber number = system/operations messaging only; your “real” business number = portable, owned by you, and used everywhere customer-facing. Then if you need advanced automations like out-of-office replies, I’d build those in a dedicated communication/marketing platform that’s designed for it—not inside the Jobber number.126Views6likes12CommentsAI for Contractors: How Home Service Pros Are Using AI in 2026
We just surveyed over 1,000 home service business owners across the U.S. and gathered real-time stats about how they're using AI in their day-to-day operations. The gap between businesses using AI and those that aren’t is starting to show: 88% of businesses who are fully-booked use AI vs 27% of businesses who are still filling their calendars Here's what 52% of the 1,050 home service business owners surveyed say they use AI for: 54% for quoting 52% for invoicing 51% for writing emails and proposals Younger owners are adopting it fastest --> 64% of business owners under 30 already use AI. Curious how this compares to what you're seeing in your own business. Are you currently using AI for quoting, scheduling, or customer communication? Or is it something you're still exploring?40Views0likes1CommentHow I Finally Delegated Estimating (Without Hiring Another Person)
For years, estimating was the one thing I couldn’t take off my plate. We changed the org chart. We hired roles. Delegated everything we could. But estimating? That was always me. Even if I wasn’t doing anything else in the business... I was still stuck quoting jobs. It was the bottleneck I couldn’t fix—until now. I built a ChatGPT-powered estimator trained with my systems, my pricing, and my language. It asks the right questions, runs the math, and delivers estimates like I would—without me being involved. Now I’m no longer the bottleneck. Customers get quick answers. I get my evenings and weekends back. Want to build your own? Map out your estimating logic. Plug it into ChatGPT. Test and refine. If you're stuck working all day and doing estimates at night and on Saturdays anddddd, sometimes even Sunday mornings when everyone's sleeping—this might be your way out. Heres my direct Zoom link if you'd like to learn more: https://calendly.com/ryaan-besthandymancompany/bh-plan-phone-consultation347Views8likes4CommentsTechnician Performance Report
I am just coming over from service titan.. One report that is really important to me is technician performance report we had. We could see their avg ticket, their daily avg, month to date sales ect... a report that I can see how much a tech has invoiced for is imperative. Any chance this is coming? How are you other business owners tracking how your tech's are doing? I don't want to pay the guy who is doing bare min. the same as the guys who are taking their job seriously well organised and hustling.652Views1like6CommentsJobber Media Opportunity! Using Jobber AI and seeing real results? 👀 We want to feature you.
Jobber's marketing team is looking to connect with a few pros who are using Jobber’s AI tools. We’d love to chat if you: Have noticed measurable wins (more booked jobs, revenue growth, faster replies, fewer missed calls, etc.) Can speak to operational efficiency gains (e.g., handling more inquiries without hiring, delaying headcount, saving meaningful time each week) Feel like AI is giving you a competitive edge in your market Are comfortable sharing high-level numbers (percent growth, hours saved, call volume handled, etc.) Would be open to speaking with media if selected If that sounds like you, send me a DM, and I’ll connect you with our PR team. We’d love to help amplify your story!41Views0likes0CommentsHow can Jobber support time-and-materials businesses as they scale?
I have been considering Jobber for a few years, along with other systems. I have only pulled the trigger with QuickBooks, which I hate every day. But I digress. I am diving in this year with the goal of finding out the best way to use Jobber, as a time and material business that relies on creating customer trust prior to signing a customer for the first time. I cannot just rely on a system whereby my customer says, i have a broken pipe and I need someone asap. As a handyman, my customers have many jobs of all sorts from day one. Most people are used to estimates, but are amenable to time and material. How can Jobber, and possibly other tools in connection too (suggestions welcome), help me with my goal of going from a soloprenuer to a multi-city organization that is run in this manner?Solved122Views2likes5CommentsCan AI create accurate inventories from photos or walkthroughs for estimates?
Anyone here using AI to build inventories from photos or on‑site for moving quotes? We’re a moving company looking to automate as much of the quote process as possible. Right now, we’re still doing a lot of manual inventory collection and data entry, and it’s slowing us down and leaving room for mistakes. I’m specifically interested in: AI tools that can take phone photos or short videos (or an on‑site walkthrough) and automatically create an itemized inventory we can use for estimates. Anything that can recognize furniture/boxes from images and turn that into quantities, cube/weight, or at least a structured checklist. Workflows where the customer does a virtual survey themselves and we just review and price it. Bonus points if it can be integrated within jobber If you’re doing this today, which software are you using, how accurate is it, and what does your workflow look like from first contact to approved quote? Any “don’t waste your time on this tool” stories are welcome too.63Views2likes1CommentHow Do You Manage Sales to Production Hand Offs?
I have two problems I could use some insight on for you companies that have a sales person and a production side of the business: How do you communicate the promises made to your customers in the sales process to those who are executing? Specifically for those GCs and Handymen who have varied scopes from project to project Is there a software that can help with that? Jobber gets you half way there with the Sales tab but it's not expanded (yet, I'm going to message them) so I'd like to have some sort of system so I can see where a project is at a glance. I just hired a production manager but I've always done sales and production managing so it's easy for me to make notes in jobber for the field staff. I'm trying to devise a system that I can get this info to the production manager without having 1000 meetings about every single job.54Views1like1CommentBest Jobber Automations
I just wanted to get a post going for these. They can be super powerful in your business and I feel like they don't get talked about enough sometimes. What are your best Jobber automations you have set up?? I really enjoy dashboards myself that give more custom information about my business. I like to use Airtable / Asana / Zapier. Cheers !17KViews20likes124CommentsJobber Roadmap
I didn't find a topic that I thought fit to post this so I figured I would try here since I want some Insight. I came here from Housecall Pro. One of the things they had that I loved as a published website roadmap. That way we could see what type of items the Devs had planned and were working on. Not everything had a timeline on release but it at least let us know the devs heard us and would eventually implement it. That helped us know to stop asking for the same features over and over again. It also showed what had already been pushed out. So if you missed the publishing, you could still see the updates and feature releases there. They also had a form for you to submit ideas and then people could upvote it. That let others know if we were having the same problem to collaborate on work arounds and solutions while also letting the developers know what items were most wanted by the most people. We would have the ability to do most of that here easily with a simple Topic of "Feature Requests". I'm sure I'm preaching to the Choir here when I say we are too busy to call the success line every time we wish Jobber had a feature.Solved74Views0likes2Comments