GSR - Goal Setting and Review with Team
On one of the podcasts Jobber did they talked about goal setting and review sessions with your team. I've been through that course he mentioned but always struggled implementing this in a meaningful way. How are you guys meeting with your team? What's the cadence? Would you mind sharing whatever form you fill out? I'd love to get some people with a really dialed in culture that can share what's working for them in this thread!I stumbled upon this gem - Manus AI
I wanted to pass this along because I had never heard of this platform before. The problem I was trying to solve is making a usable catalog for our company SOPs. Right now they look like this. Not so bad BUT I'm onboarding a new VA and for them to know where to look for information was going to be really tough. I'm a member of Home Service Accelerator and the main guy kept talking about "putting it in manus and have it make a dashboard. I finally listened and what came out was unbelievable. An interactive website that has all the info they could ever need. Sure you have to pay for it but I how nice would that be to start a job and they have everything you could need to know be searchable?? This is a screen shot of what I came up with after working on it after 30 minutes. Definitely check it out if this is a pain point for you.Best Jobber Automations
I just wanted to get a post going for these. They can be super powerful in your business and I feel like they don't get talked about enough sometimes. What are your best Jobber automations you have set up?? I really enjoy dashboards myself that give more custom information about my business. I like to use Airtable / Asana / Zapier. Cheers !How Fast Do You Pick Up a Phone Call or Call Someone Back After a Missed Call?
Curious how everyone here handles this, because a new Jobber survey of recent homebuyers turned up a stat that stuck with me: 15% had to follow up repeatedly just to get a response from a contractor 9% never heard back at all Losing potential business due to something that is not a pricing problem or a skill problem should be a wake up call. In a world where 75% of new homeowners hire a pro within their first two years of buying, being the one who calls back first might be the easiest job you win all week! So, what's your business standard? Do you answer within a certain time frame or let it go to voicemail and call back same day? Are there systems set up so nothing slips through the cracks? 👉 Recent Homebuyer Report: It's got homeowner quotes on what made them trust (or ditch) a contractor, plus a breakdown of how each generation actually finds a pro.
How Many Employees Should You Hire First When Starting a Business?
When launching a new business, what factors should be considered when determining the appropriate number of employees to hire? Additionally, is it more common to compensate employees on an hour basis, or to pay them per project or completed job? I would appreciate any insight from business owners on what has worked best during the early stages of growth.
Claim your Territory!
Hello Jobber Community, My name is Mario Visin, Founder of Group7 Home Services LLC. We joined the Jobber community with a spirit of collaboration, learning, and service to the home services professionals who keep our homes, neighborhoods, and communities running. I believe the home services industry is entering one of the most important seasons in its history. Blue-collar workers are becoming entrepreneurs by the thousands. Handymen, roofers, painters, landscapers, installers, restoration experts, and specialty trade professionals are no longer just working jobs — they are building businesses, serving families, and creating the foundation for generational opportunity. The home services industry represents hundreds of billions of dollars in economic activity each year. Large suppliers, big-box retailers, and national construction brands have created tremendous wealth from this industry. Yet the heart of the industry has always been the person swinging the hammer, climbing the ladder, knocking the door, answering the emergency call, and doing the work that homeowners depend on. That person is you. That person is me. That person is the blue-collar professional who deserves better systems, better connection, better opportunity, and a clearer path toward building a meaningful life through the trades. One thing I have noticed across many industries is that people often struggle to connect with one another in ways that truly make a difference. We are entering a time where connection and community will matter more than ever. The future will not only belong to the biggest brands or the largest companies. It will belong to those who learn how to connect, serve, collaborate, and build trust with one another. At Group7 Home Services, we are designing a Live-Work-Play vision for the trades — a curriculum and platform strategy focused on helping home services professionals serve one another, grow together, and build wealth through shared relationships, better systems, referral opportunities, and a service-first mindset. This is not just about jobs. It is about lifestyle. It is about family. It is about creating a future so compelling that the next generation sees the trades as a path of pride, ownership, entrepreneurship, and purpose. Strategy matters. Systems matter. Technology matters. But the real transformation begins when good people come together with humility, discipline, and a desire to serve the need before serving the self. I believe larger technology companies serving the trades, including platforms like Jobber, play an important role in this new era. The right technology can help blue-collar entrepreneurs run smoother businesses, communicate better with customers, organize their teams, and create more professional experiences for the homeowners they serve. But technology alone is not the full answer. The real power comes when technology, community, service, craftsmanship, and vision meet at the same table. Group7’s broader mission is Building Thriving Cities by helping people connect around housing, entrepreneurship, education, and local economic opportunity. We believe the home services professional has a major role to play in that transformation because every strong city begins with strong homes, strong workers, strong families, and strong relationships. I am a visionary, and I understand that vision must be protected, refined, and shared with care. But I also believe the home services industry is ready for a new conversation — one centered on dignity, ownership, connection, and a higher conscious level of capitalism where the smaller parts come together to create something greater than any one person could build alone. The big brands we know today started with a dream, a strategy, and a willingness to work for decades. The next great wave of wealth creation may come from like-minded people linking their common threads together, weaving a much larger blanket of opportunity for families, workers, entrepreneurs, and communities. Being part of a community is just the beginning. How we connect matters. Relationships are everything. Work like your life depends on it. Best, Mario Visin Founder, Group7 Home Services LLCHas Anyone Tried Using AI for Mock Jobs Scenarios/Simulations?
As a new entrepreneur without clients yet, I've been using AI to run mock business scenarios and simulations to build experience and sharpen my processes. I've used it for logistics coordination, compliance reporting, project management, administrative support, client communications, scheduling challenges, and document management. It's been a useful way to practice decision-making, identify gaps in my systems, and gain confidence before working with actual clients. Just thought I'd share the idea. If you haven't tried using AI for business simulations yet, it may be a useful exercise while you're building your company and preparing for future opportunities.
What Tech Tools and AI Are Contractors Actually Using to Run Their Business More Efficiently?
Over the last several years, the remodeling industry has undergone one of the biggest transformations in its history. What was once an industry driven almost entirely by paper contracts, tape measures, and word-of-mouth referrals is now being powered by technology. As remodeling professionals, we now have access to tools that can improve efficiency, reduce mistakes, increase close rates, and provide a better customer experience. For example: CRM platforms help manage leads, estimates, scheduling, customer communication, and follow-up. Digital estimating software allows contractors to create professional proposals in minutes instead of hours. Online reviews and Google Business Profiles have become the modern version of word-of-mouth marketing. Social media platforms allow contractors to showcase projects and reach thousands of potential customers at a fraction of traditional advertising costs. Virtual design tools and project visualizations help homeowners see the finished product before construction even begins. Perhaps the most exciting advancement is Artificial Intelligence (AI). AI can assist with marketing content, proposal writing, customer communication, project planning, website development, social media campaigns, and even training materials. Small remodeling companies can now leverage tools that were once only available to large corporations with dedicated marketing departments. Technology doesn’t replace craftsmanship, experience, or customer service. Instead, it allows us to spend less time on administrative tasks and more time serving our customers and growing our businesses. I’m curious how others in the remodeling and home service industries are utilizing technology today. What software, apps, AI tools, or digital systems have made the biggest impact on your business, and where do you see technology taking our industry over the next five years? Looking forward to hearing everyone’s thoughts and experiences. Louis Adney Southern Surface Solutions
