How much Quote Follow Up is Too Much?
"Can you turn off my automations, your system is blowing me up?" I've gotten that a lot the last few months since I've set my system up. We basically text and email at day 1,2,3, 6,8,12,16,20,25,29 after the quote is sent unless they give us a "no". I feel like it can go two ways. The people that are going to accept but haven't gotten around to it are annoyed by it. The people that aren't going to accept usually don't say anything. I do get a "no" about day 12 though. The others, no response either way. What kind of nurture sequence are you guys setting up and how successful is it?
What are you doing right now to make the phone ring for your business?
what is your go to advertisements or sales tactics to get lead generation? We have been in business for over 17 years now servicing the Tampa bay area and this year has hit us the hardest. I am an isa certified arborist and I do engage in networking and community events but despite our best efforts we are still experiencing a lack of leads. I don't want to just throw money at the wall but we are running out of options. what are some things that are working for you?At what point do you hire an agency?
I'm at the point in my business where I really need to not be doing stuff that I'm not good at and I have enough money to invest in different areas of the business to improve the operations. I'm actually rebranding as well so I'm changing our website then it got me thinking - My old website was good, I put a lot of work in to the back links, SEO optimizing it myself, but it does look a little DIY. I got to thinking, this would be a good time to do it correctly and potentially have a professional do it, and maybe I've been missing out on potential traffic because of the website. Has anyone hired an agency with success? What about failures? What things should I be thinking about when approaching this?
Tips for collecting onsite social media content from my crew?
Does anybody have any tips to motivate/energize my crew to take photos, record videos, etc onsite that we can then use to create content for our social media pages? I haven't started asking them to do it yet, but I want to see if anyone has any success stories from their fields.At What Point Does “More Revenue” Stop Being the Goal?
As business owners, we’re constantly encouraged to grow. More clients. More employees. More service areas. More revenue. But eventually, growth comes with more management, more overhead, more complexity, and sometimes… not that much more profit. We’ve hit points in our business where the question shifted from “How do we make more?” to “How do we make what we already have work better?” Better margins. Better clients. Better systems. Better retention. More revenue per client. Less dependence on the owner. I think there’s a huge difference between growing a business and just making a business bigger. For those of you who have been at this for a while: how do you decide when to keep pushing for revenue growth versus optimizing the business you already have? And has anyone intentionally decided NOT to grow past a certain size?
Marketing for a Growing Landscaping Company (When You’re Still Wearing All the Hats)
For those running small-to-mid size landscaping companies (especially maintenance-heavy businesses), how are you handling marketing as you grow? I’ve been managing ours in-house due to my convenient design background, but between operations and crew management it’s becoming unsustainable—especially when it comes to SEO and lead generation for higher-value projects (which I have less experience with) Are you outsourcing to a freelancer/agency, or hiring in-house? And at what point did that investment start to make sense for you? Do you have any recommendations for Canadian companies?Any tips for making YouTube videos that actually bring in customers?
If you're creating videos for your business (or thinking about it), what's one thing you've learned that makes a difference? In this Masters of Home Service episode, Jacob Palmer (Palmer Electrical) talks about how simple YouTube videos became one of his biggest lead generators. He shares practical advice on filming real jobs, building trust before the first phone call, and using video content to win more local customers without relying on paid ads. Never miss an episode of Masters of Home Service. Subscribe on YouTube, Apple, Spotify, or wherever you get your podcasts.
