So does someone want to explain to me what jobber even does? And then further elaborate why we need this service!
It is the most amazing, life-changing site on the web for those of us in the trades. It replaces tons and tons of office staff, thus streamlining your business and saving you time and money. I used to have three secretaries in my office handling bookings, billing, quotes, etc. Quotes and appointments were getting lost, some by accident and some on purpose. No one knew who had sent what so some customers were getting double billed or double booked and no one ever knew who told what customer what info. It was sheer chaos! On top of all that mess, our workers were skimming money and doing drugs when unsupervised. Worse yet, we caught one worker red-handed stealing customer addresses, phone numbers, and appointment information. They would send the info to their friend who would then take over our jobs and take the down payment money while pretending to be us. However, they wouldn't complete the jobs! We were not wise to the tricks since the calenders and files were always a big mess anyhow and the employee in question would make sure all the customer info was deleted from our accounts. I was racing all around trying to clean up messes and divert disaster while trying to run the office. We looked really bad since jobs were going unfinished, payments were being doubled, and employees were drugged up. It was a literal train wreck! I was missing so much of my kid's lives while babysitting my staff. I finally threw in the towel at the end of 2020 and fired everyone! I got Jobber and never looked back! Jobber doesn't get drugged up, doesn't steal my customers, and doesn't skim money off the top of my bottom line! Furthermore, I don't have to babysit Jobber like it is some toddler needing its Mommy 24/7! Jobber keeps my jobs straight and secure, collects the money owed to me, keeps my quotes organized, keeps my customer's information locked up and safe, and Jobber keeps my customers informed of their appointments! I am now doing the work of 4 people in less than half of the time it took me to run around like a crazy person when I had employees mucking up the works! I therefore have more time for my family and friends. Everything takes far less time with Jobber because everything is organized and in one place. Less time means less labor and less labor means less overhead costs. It is pure genius! My accountant even said that minus all the employee disasters we are now making more money. That in itself is a huge testament to Jobber's worth. From setting the appointment to sending the quote to doing the job, collecting payment, and getting feedback from the customer, it is all done right through Jobber. It has saved my sanity and my business! I love, love, love Jobber!!
