Forum Discussion

QueenieBeez's avatar
QueenieBeez
Contributor 2
11 days ago

In Search of Increased Customer Base

I'm running my own in home cleaning business and I'm starting from the ground up. I have few clients that I gained through friends and family referrals but I'm wanting to expand my business full time. Are there any suggestions on how I can go about gaining more routine customers?

2 Replies

  • ryaantuttle's avatar
    ryaantuttle
    Jobber Ambassador

    Congrats on the new biz! I suggest creating a referral system for all of your new clients. Marketing to your existing clients is always best since its less expensive than trying to find new customers right away.

  • I agree with Ryaan - a referral system is the way to go! 

    Another way is to join facebook groups for the towns/areas that you want to clean homes in and just participate organically but introduce yourself and state that you're currently taking on new clients.  

    Sometime else that is super important to do is to create your Google My busines page and make sure you're asking EVERYONE you do work for a review! Over time, this builds trust in the community and when someone is looking for a house cleaner they'll be more likely to choose you with 80+ reviews over someone with 4 reviews.