How much Quote Follow Up is Too Much?
"Can you turn off my automations, your system is blowing me up?" I've gotten that a lot the last few months since I've set my system up. We basically text and email at day 1,2,3, 6,8,12,16,20,25,29 ...
Forum Discussion
Your schedule includes both texts and emails on 10 different days, potentially up to 20 touches in less than a month. If customers are asking you to stop, I'd remove them from both follow-up channels immediately.
Before changing the whole sequence, I'd review 10 recent quotes and classify each as booked, declined, still deciding, or no response. Then check which follow-up actually led to a reply or booking.
That could help identify which quotes need personal attention rather than another automated reminder.
I run FollowBridge, a small service that reviews up to 10 open estimates, prioritizes next actions, and prepares follow-up drafts for the business to approve. Nothing is sent automatically. Happy to explain the approach if useful.