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6 Replies

  • I would refocus on creative and relatable content as well as attending networking events to meet as many people as you can. I have a marketing consulting firm so if you need any help, feel free to reach out!

  • Tobensen's avatar
    Tobensen
    Contributor 2

    clark4991​ 

    Honestly, don't try to do everything at once. That's the trap most new home service businesses fall into.
    Here are some recommendations:

    • Google Business Profile first. When someone's toilet is leaking, they're not on Instagram; they're Googling "near me." Set it up, add real photos, and fill in your service area. It's free, and it works.
    • Get your first 5 reviews before you spend a dollar on ads. Text every customer a direct review link the same day you finish the job. Nobody trusts a business with zero reviews, no matter how good the work is.
    • Your truck is a billboard. Magnetic signs or a simple wrap get eyes on your brand every time you drive through a neighborhood. Don't underestimate it.
    • Show up on Nextdoor and local Facebook groups. Not to sell, just to help. Answer questions, give advice, and be useful. When someone asks for a recommendation, your name will come up.
    • Start a referral program from day one. A small discount or gift card for referrals builds word of mouth faster than any paid ad.

    Ads can wait. Get the foundation right first.

  • Agree with everything above from Tobensen​ .  I also started connecting with realtors, first a friend, then a few others.  Being able to service home owners before they move in or before they sell is pretty nice.

    • Tobensen's avatar
      Tobensen
      Contributor 2

      HeadwaterReno​ That's good to know. Networking with other similar business niches is a game changer! Happy to hear more about your success stories going forward and happy to assist if you ever need any help around your sales & marketing tools for your business growth!

  • G-Scott's avatar
    G-Scott
    Contributor 2

    Tobensen​ hit the details perfectly! While our team has not had great success with Nextdoor whatsoever (I think this varies greatly depending on region), the information is spot on. Rome was not built in a day, but consistent daily steps add up over time!