Would your best technician actually want to be a manager? 🤔
Being great at the work doesn’t always mean someone wants to manage a crew. Some technicians want to keep growing in the field, while others enjoy helping people learn and making the tough calls that come with leading a team. 👍 What’s the first thing you’d consider before offering a technician a management role? Vote in the poll below. Have another factor you look for? Drop it in the comments! In this Masters of Home Service episode, Sadi Ingallina (Grow Your Tree Co.) and Rich Camacho (BlueRecruit​) share the signs they look for in future managers, how they test leadership potential with small opportunities, and what helps them decide when someone is ready for more responsibility. 👉 Want to put their tips into action? Download our free team readiness checklist for this episode. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
41Views2likes0CommentsAre You Building a Business or Just Creating Yourself Another Job?
It’s easy as a small business owner to get caught up doing everything yourself. At what point do you start delegating, hiring, or putting systems in place so the business can operate without you being involved in every job? I’d love to hear how other owners are making that transition while still keeping quality and customer service high.185Views1like5CommentsThe First Impression: What Makes Someone Choose Your Business?
Before a customer ever hires you, they’re already judging your business through your website, reviews, social media, phone calls, and communication. What’s one thing you believe helps turn a potential customer into a paying customer?Solved147Views2likes6CommentsWhat’s the Best Marketing Move You Made That Actually Brought in Customers? 🚀
There’s a lot of advice out there about marketing, but every business is different. What’s one marketing strategy, idea, or change you made that actually helped bring in real customers? Was it social media, referrals, networking, ads, reviews, partnerships, or something unexpected? Share what worked (and what didn’t) your experience could help another business owner.Solved171Views1like2CommentsAre You Selling Your Service… or Selling the Experience?
Customers have more choices than ever. Sometimes the difference isn’t just the service you provide, but how you make people feel from the first interaction to the final follow-up. What are some ways your business creates an experience that keeps customers coming back?336Views2likes6CommentsIf Someone Gave You $1,000 for Business Tools, Where Would You Spend It?
Imagine you had $1,000 to invest back into your business tomorrow. Would you spend it on software, equipment, marketing, automation, training, or something else? What investment would create the biggest return for your business?27Views0likes0CommentsWould you fire a difficult customer even if they spend a lot?
I have this one custome who is very very supportive of what I do but can be very difficult ALL THE TIME, even when I do every thing the way he likes it its never up to par and there's always something thats wrong. It can be difficult at times specially when Im pressed for time and have other customers waitingSolved271Views1like12CommentsWhat's a job you'd hand off if you knew it'd be done right every time?
Whether it's estimates, scheduling, field work, or customer calls, there's usually one task that's really hard to let go of. What’s yours? And if you've successfully handed something off, what finally gave you enough confidence to do it? In this Masters of Home Service episode, Austin Rogers (arogersavai​) and Sadi Ingallina (Grow Your Tree Co.) break down one of the toughest transitions for home service owners: stepping out of the field. They share lessons on hiring, training, creating SOPs, and building a business that doesn't depend on the owner being there every day. Never miss an episode of Masters of Home Service. Subscribe on Apple, Spotify, or wherever you get your podcasts.
115Views1like4CommentsIs Jobber's dedicated business phone number a game changer for small businesses?"
So i had a brake and was watching reels and saw that Jobber offers a dedicated business phone number that lets customers text and call while keeping everything tied to your business. That's definitely A game changer 💪... For those of you using it: • Has it helped you win more customers? • Do clients respond more when they recognize your business number? • Is it better than using your personal cell phone or services like Google Voice? • Would you pay extra for this feature, or is it something every CRM should include?67Views1like0Comments