What’s your single best tactic for getting 5-star Google reviews after a job?
Reviews are gold in the home service industry, but actually getting clients to take 30 seconds to write one can feel like pulling teeth. Are you asking in person at job completion, sending automated text links, offering an incentive, or leaving a physical leave-behind card? What’s giving you the highest conversion rate right now?Is Jobber's dedicated business phone number a game changer for small businesses?"
So i had a brake and was watching reels and saw that Jobber offers a dedicated business phone number that lets customers text and call while keeping everything tied to your business. That's definitely A game changer 💪... For those of you using it: • Has it helped you win more customers? • Do clients respond more when they recognize your business number? • Is it better than using your personal cell phone or services like Google Voice? • Would you pay extra for this feature, or is it something every CRM should include?Finding the Right Price: How Do You Charge Fairly While Still Making a Profit? As A Small Business
One of the biggest challenges for many small business owners is knowing how to set prices. You want to be fair to your customers while also making sure your business is profitable and sustainable. How do you determine what to charge for your services? Do you base your pricing on time, materials, competition, experience, or your desired profit margin? What advice would you give to a new business owner who is trying to find the right balance between being affordable and making sure they are not undercharging themselves?Phase 3 Preparation Tips for Jobber Grant Applicants
To everyone who may be advancing to Phase 3 of the Jobber Grants competition, congratulations on making it this far. The work you put in now can help your business long after this competition. Here are a few things I’d recommend focusing on: Review your full application and be ready to speak confidently about everything you submitted. Practice explaining your business in 30–60 seconds. Keep it simple, clear, and memorable. Know exactly how you would use the grant and the impact it would have on your business. Update your website, LinkedIn, and social media so your online presence reflects your business professionally. Refresh your business plan and make sure it reflects your latest progress and goals. Know your numbers—customers, revenue (if applicable), milestones, growth, and future goals. Practice answering questions out loud. Confidence comes from preparation and repetition. Be ready to explain what makes your business unique and why now is the right time for it. Organize your financial information and important business documents in case they’re needed. Create a simple one-page overview of your business that clearly explains your mission and vision. Gather testimonials, reviews, or customer feedback if you have them. Social proof adds credibility. Stay informed about your industry so you can confidently discuss current trends and opportunities. Build relationships with other founders. Networking often creates opportunities beyond this competition. Don’t memorize answers. Know your story well enough that your passion comes through naturally. Take care of yourself. Get enough rest, stay focused, and walk into every opportunity with confidence. Most importantly, act like you’ve already made it to Phase 3. Use this time to strengthen your business, improve your brand, and prepare for every opportunity ahead. Wishing everyone the best of luck. No matter who moves forward, keep building, keep learning, and keep believing in what you’re creating. Your next breakthrough could be closer than you think.
💡FEATURE REQUEST: Price Increases in Products & Services List
Do you increase prices for ongoing customers? Do you know how long it takes me to increase my prices for 700 ongoing clients in my cleaning business? Whether you increase your prices on an annual basis or just as needed in these unpredictable times, it would be easier to make these changes en masse in the Products and Services tab! How would it work? When editing a product or service line item in the Products & Services List, there should be an option to carry that modification over to any existing Jobs that have that line item on it. Currently, this would only update for new jobs created, but I'd love to see a little pop-up that says, "Would you like to change the price for existing Jobs with this line item? Yes/No" Use Case Example: Because I am in the cleaning industry, it will be my primary use case. Let's say you have a minimum price that every client's rate will be at or above. When you create a new job for a recurring customer, you add a line item titled "Minimum Rate + current year," like for 2020: "Minimum Rate 2020," which is $150. You also add another line item based on how your pricing model is set up - in this case, I will use a simple one: "Small House" for $10 "Medium House" for $30 "Large House" for $50 When it's time for your prices to increase, consider the following options: you could decide to raise prices only for people with large houses and keep your minimum rate the same, or you may want to increase the cost for clients who have been with you for more than 5 years. Instead of making this change one client at a time and trying to sort through who the change applies to, I could go to the Products and Services List and find the specific line item I want to modify. Then, I could edit the price in there! Ta Da! You've raised your prices! Why should Jobber care? This would be huge for any business industry that has recurring clients. ServiceTitan, Housecall Pro, and other competitors already have this feature. I have found other threads that mention something like this or frustrations with how to go about raising prices. This would allow businesses that only see customers once or twice a year to set up their customers as recurring with one Job, saving them a lot of time and effort as well. You'd have at least one very loyal customer in me! I've spoken to two support agents who thought this was a simple but fantastic idea! My next price increase is in June, and I'd love you guys if you saved me weeks worth of work in a single click 🤞🙏 QUESTIONS, COMMENTS, FEEDBACK, AND MORE USE CASES WELCOME!!What's the #1 Jobber feature that saved your sanity this season?
When you're running a home service business, every minute saved on admin is a minute you get back in the field—or with your family. If you had to pick just one tool in Jobber that changed the game for your business, what is it? Automatic Follow-ups: (No more chasing down unpaid invoices) The Client Hub: (Letting clients approve quotes 24/7) On-My-Way Texts: (Keeping customers happy and informed) GPS Routing: (Saving fuel and tight scheduling) Tell us your pick and how much time it actually saves you every week!
