From One Business Owner to Another: Here’s How to Level Up in 2025
Hey everyone, my name is Keith, and I’m a 26-year-old entrepreneur who owns a growing residential cleaning business. I’ve learned a lot over the years, and I wanted to share some advice that could help take your business to the next level in 2025. One thing that has consistently set my business apart is offering multiple cleaning options. I can’t tell you how many times clients have told me they chose my company over competitors because we gave them options beyond just “basic clean” or “deep clean.” Our most popular service is what I call a semi-deep cleaning. This option focuses on deep cleaning the kitchen and bathrooms (the areas most prone to build-up), while doing a basic clean for the rest of the home. Clients love it because it’s practical and affordable. The key here is giving clients the freedom to choose the level of service they want. Plus, having different price points makes booking a no-brainer. Another tip: charge flat-rate fees instead of hourly rates. I’ve found that clients appreciate knowing exactly what they’ll pay upfront. With flat rates, they don’t have to worry about surprise charges or feeling like the job was rushed because the cleaner was running out of time. It also allows you to price based on the condition and size of the home, which makes it easier to provide a fair and transparent quote. Here’s a small but powerful touch: always give your clients something to remember you by. When we arrive at a client’s home, we hand them something thoughtful like a brochure, referral card, or even just a simple “thank you” card. At the end of the cleaning, we leave them with a small gift, like a $2 candle or new dish sponge. Little gestures like these stick with clients and make your service memorable. It’s an easy way to stand out from other companies they’ve used in the past or might consider in the future.New Year - More Profit
Happy New Year Jobber Blueprint Family!!! In 2025 I am focusing on small changes I can make to increase my business's bottom line. Last year was more hectic than anticipated and I ended the year feeling a bit disorganized. This month, I've blocked off some time to focus solely on reorganizing and decluttering, as a way to set myself up for year-long success. Are there any changes you're making to start the year to grow your bottom line??Onbaording Software for new hires
I am in the process of hiring for my residential cleaning business. Is there any software that is like a database for keeping track of employees? I saw a software by Pipehire. I like the platform, but when I called to inquire I was not happy with how the person answered the phone. Made me question if it was legit or not. I am new at hiring so I just wanted to make sure I doing the process correctly and having a software with checklist to keep track would be helpful.Building and Keeping a Team Engaged
Hi Everyone, I wanted to see how do you build your business? We are a mostly residential cleaning company in Calgary, Alberta, Canada. I say mostly residential because we also do some commercial cleaning but our main business is reoccuring cleaning. I have been plugging along for 15 years and it took me many tries to get the right people on the bus in my office. I find these people a blessing as I know with our size I would not be able to run it all on my own. Now we have our office admin (customer service, scheduling, social media, other tasks), supervisor (babysit the team, hiring - firing, performance management, quality assurance and feedback from clients) and part time sales rep (follow up on leads, networking). These people are solid and I wanted to ask how do you keep them engaged, invested and continously learning. What outside trainings worked for you team? What perks? Rewards? Thanks a million!Let's get specific! What are your top cleaning tools & pieces of equipment for commercial cleaning?
Hey guys, I wish I had a refined list of the best solutions, tools & equipment when I first started out. Lets get really specific and share what are your best tools, equipment & solutions for on the job, that saves you time, money and energy? 1.) High Dusting 2.) Low Dusting 3.) Disinfecting 4.) Scrubbing 5.) Hard Floor Cleaning 6.) Carpet Cleaning 7.) Wood Cleaning 8.) Window Washing 9.) Stainless Steel Cleaning 10.) Eco Friendly Solutions Bonus 11.) Must haves in the cleaning bag!
Good/Better/Best Quotes
I own a residential cleaning company. We offer anything from one-time cleans to recurring...standard cleanings to top-to-bottom deluxe. I have been with Jobber 2018, but I am frustrated with the inability to send out a quote with good/better/best options and am thinking of moving to a different CRM. How do you all deal with this - I don't want to send out 3-4 different quotes. Currently, I send a quote for initial service, then I follow up via email with pricing for different options. But, this is not the ideal solution..and conversion rates on this method are not great. I am thinking of demoing ServiceTitan, but hopefully, someone has a better solution that I haven't thought of.Do you utilize battery-powered tools?
Handheld battery-powered tools have come a long way from their first iterations, especially over the past few years. I've started making the switch away from gas-powered equipment throughout the last few seasons for my business and have found the switch to be positive for my workflow and bottom line. This is a trend I believe will continue as batteries become more powerful and long-lasting. Are you utilizing any battery-powered equipment and, if so, do you have any favorites you'd like to share??
Direct Call Leads
We only pay per qualified conversation with homeowners. After a few years of hunting down bad contacts, getting ghosted and wasting money on ads and ad managers we internally built out a system that only costs money when a homeowner directly calls us looking for our services. It’s been a gamechanger and we even started selling these calls to other roofers and other industries/home service companies because there’s no real risk. Either you talk to a homeowner who wants you to come out, or you don’t pay. They can be kind of expensive but our ROI is at about 3.4x for a while now using it so I’m never going back to our old methods…unless someone has a lower risk option that doesn’t consume a ton of time.
