Welcome to the Community! Hi team What’s Your Business Journey? 👋
Whether you’re brand new to Jobber, just starting your business, or have been running a successful company for years we’d love to hear your story! Introduce yourself: What type of business do you run? How long have you been in business? What’s one goal you’re working toward this year? What’s one thing you’ve learned that could help another business owner? This community is full of people at different stages, and everyone has something valuable to share. Let’s connect, learn from each other, and grow together!The First Impression: What Makes Someone Choose Your Business?
Before a customer ever hires you, they’re already judging your business through your website, reviews, social media, phone calls, and communication. What’s one thing you believe helps turn a potential customer into a paying customer?What’s the Best Marketing Move You Made That Actually Brought in Customers? 🚀
There’s a lot of advice out there about marketing, but every business is different. What’s one marketing strategy, idea, or change you made that actually helped bring in real customers? Was it social media, referrals, networking, ads, reviews, partnerships, or something unexpected? Share what worked (and what didn’t) your experience could help another business owner.Are You Selling Your Service… or Selling the Experience?
Customers have more choices than ever. Sometimes the difference isn’t just the service you provide, but how you make people feel from the first interaction to the final follow-up. What are some ways your business creates an experience that keeps customers coming back?If Someone Gave You $1,000 for Business Tools, Where Would You Spend It?
Imagine you had $1,000 to invest back into your business tomorrow. Would you spend it on software, equipment, marketing, automation, training, or something else? What investment would create the biggest return for your business?Are You Pricing Jobs for Profit or Just to Win the Job?
Quoting can be one of the toughest parts of running a small business. It’s easy to lower your price to beat the competition, but that doesn’t always lead to a healthy business. A good quote should cover your time, materials, expenses, and the value you provide. The goal isn’t to get every job, it’s to get the right jobs that allow your business to grow. What’s one thing that helped you improve your quoting process?Job Quick Sand - What Do You Do When Things Go Sideways?
We are on a job right now where we are in a bit of job quick sand and nothing can go right. We have been working with this client for years on a number of projects but this is the biggest one we've done. A bunch of tile in the kitchen, painting kitchen cabinets, and replacing all their doors. Fairly straight forward. It all started with something they didn't like about the tile layout in one section. No big deal easy fix. Then they were nit picking the paint job before it was done. Still not that big of a deal. Then it started when the doors we ordered were delivered damaged. We were only doing one at a time but the door they asked us to install was in their master bath. Now they don't have a door till the replacements come in. Then they started asking for add on tasks but complaining about the price. Then they approved a quote for gutters but I guess the wife wanted vinyl and the husband wanted aluminum. He comes home and flips out because his wife approved vinyl gutters. Then the replacement doors arrived and and were the wrong ones. All the while the husband calls me everyday at the end of the day to discuss the plan. Some of this is our fault, some of this is out of our control but either way it's putting stress on the team and myself. What do you guys do when you start to get in that quick sand?
Grants
Statement of Appreciation: Grant Phase 2 Completion "As we officially wrap up Phase 2 of this process, I want to express my sincere appreciation for the opportunity to apply for these grant funds. Running a heavy fabrication business requires balancing intense daily physical production with the constant need for strategic, high-tech upgrades. Opportunities like this grant are game-changers for independent shops like ours—allowing us to fast-track our capacity, invest in our crew's safety, and scale our operations to the next level. Thank you for your time, consideration, and dedication to supporting local trades and businesses. We are excited about the potential to put these funds to work and build a stronger future for our team and our community." Diego Iron Company
