Do You Train Your Team to Think or Just Work?
Every Monday, we hold a short training session with our team. We train on communication. leadership. & mindset. The reason being most tradespeople aren’t struggling because they can’t do the work. They’re struggling because they were never taught how to: Speak with clarity Handle conflict Lead a crew Represent the business professionally These tend to be the issues I see bottling up, either from our exit interviews or customer feed back or when things are misunderstood. Thats why I'm curious: Do you train soft skills with your crew?361Views2likes5CommentsHow do you determine when your team can take PTO when you have a large team?
Current policy: Submit PTO 6-8 weeks in advance for approval. Those with seniority get first pick for their PTO. Use your 2 weeks PTO for the year, or you lose it. What would you add or take away from this policy?190Views1like2Comments