Customer Appreciation Dinner/Event?
Do you put on an annual customer appreciation dinner/event for your customers? Maybe a cookout, or a dinner at a nice restaurant? I am thinking of doing this to engage with clients and build even better relationships for the purpose of repeat work and referrals. If your company is doing this, or has done this please share your feedback.Automated Task Creation?
Is there a way in Jobber to create an automatic “Task” creation que after a job is bid? For example: Sales rep goes and does a bid, customer doesn’t sign on the spot, and a “task” is automatically created on the schedule that is titled follow call. This follow up call would happen 24 hours after client received the bid. Then maybe another task creation at 3 days. And the ability to create a desired que? THIS WOULD BE IDEAL FOR AUTOMATING MY SALES TEAMS FOLLOW UP CALLS AND MAKING SURE THEY GET COMPLETED.Building an AI online bid?
I have been messing around with the idea of creating a way for my customers to submit some information on their own through our website and AI provide them their bid for painting. Has anyone done this? Have any ideas on how to do it? And what could be the potential pros and cons of this? I'm thinking that it would need to have a customer login & portal. There would need to be a way to upload additional files. Pictures and videos of project. There would need to be a fee that is charged to use this service to try and gatekeep competitors from using it. The fee would be removed if the job is landed. There might need to be an agreement signed that unforeseen work that wasn't included in the submission could result in a change order. What would you add?Curious ... do most teams back up job files from Jobber?
Hey all, just wondering if this is something others have run into. A few of our clients have been talking about how they handle long-term storage of job photos and documents, especially when staff leave, or when they want to organize files outside of Jobber. Some mentioned wanting to move things to Google Drive or DropBox automatically, but I’m not sure how common that need really is. Just curious, have you or your team thought about this? Is keeping a backup of Jobber media files part of your process, or not really a concern? Appreciate any thoughts! Josh
Outside workers, what are you doing to stay busy in the winter months?
I wonder what other service providers are doing in the winter months? Are you taking the time for your team and you to relax and recuperate? Holding training sessions? Are you offering other services to stay productive? We have relationships with homeowners and business owners and can offer other services for them, wondering of there are are crazy shifts in services out there? For example, the lawn guy at my parents house puts up their Christmas lights and decorations. Would love to hear other stories like that!In house financing. Jobber Payment Schedule.
I love that Jobber has implemented a payment schedule. I was just curious if anyone has considered using this feature to offer in house financing? Could you do batch invoicing for payments that are due? What do you think the pros and cons of that would be. Look forward to hearing some thoughts on this. Ps. We currently use Wisetack for customer financing.Crypto as a form of payment?
I am not huge into crypto currency; however, I like the idea of diversifying my approach to my business and preparing myself for what could come. Are any of you accepting crypto as a form of payment? If so, then how do you go about that? Also what are your overall thoughts on it?Real Reason Most Contractors Don’t Know Where the Leak Is (How to Price)
Just returned from the Masters of Home Service Podcast with Adam and we broke down something every contractors pain point... Most of us think our pricing problem is about charging more. But in reality, it’s about not knowing where the leak is. That’s why I built the Pricing Blueprint Worksheet, it forces you to look at every category inside your business: Is your hourly cost set right? Is your team milking jobs or burning hours? Is your overhead eating too much of your margin? Are your profit targets too low? Or are you just lost trying to figure out where it all goes? When you separate these categories, you finally see where your money ends up. You’ll know if it’s a labor problem, an overhead problem, or a leadership problem. This is exactly what we talked about on the podcast, that transition from employee mindset to owner mindset. Thank you Jobber Team for the opportunity. Here is the sheet we went over and let me know your thoughts.Our Painting Service Contract!
I have a painting service contract for our customers. It has worked out well for the last year but we haven't signed up a lot of customers. I think we have 15 customers on service contracts right now. I really want to vamp this up but I am hoping to get insight from other businesses on best practices for service contracts. I'm also trying to figure out if I should just sell as many as I can and then hire a full time person to service those clients, or keep slowly adding them until I can hire someone full-time to do it. I have been hesitant to go after this super hard because I don't want to be in a position where I can't get to our service contract clients for too long.
