Jobber Failing to update features
I have contacted Jobber on multiple occasions. We mow seasonally.We need an option to turn the routes off during the winter. Currently we have to go through each customer at the beginning of the Spri...
Forum Discussion
Hey GM! Thanks for bringing this to the community. If you do seasonal work such as mowing, we recommend closing those jobs (More Actions > Close Job).
When it is time for these jobs to start again in the spring, you can use the "Re-open Job" feature. A good tip is to use your Recurring Jobs report as a guide to see which jobs were closed that will need to be re-opened.
We appreciate the feedback on implementing a "skip visit" feature. I will be sure to share that with the Product Development team.
If you believe that some visits are being invoiced more than once, it's possible you have duplicate jobs.
Our Success Team is here to help if you are having any issues!
My personal work around to this with our mow crews is to update the dates to the next year. So, I run X number of visits in X date range. When that date range ends under jobs you will see ending within 30 days. I have someone go thru there and simply change the year on the jobs. Not the quickest it could be, but I think quicker than what you are currently doing.
We should we need to find work around? We pay a hefty annual fee. The software developers need to listen to the people using the software and out in the field. I have told them several times this feature needs added.
