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How do you manage quotes that never get accepted?
Hey everyone! I'm curious how you handle quotes that customers never respond to. Does Jobber's built-in follow-up automation do enough to bring those customers back, or do you still have to manually track unanswered quotes and chase leads? What part of the process do you find most frustrating? I'd be interested to hear what's working for you and what could be improved.
Is Moasure Worth It for Estimating and Designing?
I strive to create a more efficient estimating and designing process and it seems that my biggest issue is measuring. Our industry is landscape construction (Hardscaping, Softscaping, and Etc.). I came across a product called Moasure, I am interested to see if anyone in this community has used this product and what their experience has been with it. I am attracted to the CAD export feature and the fact that it captures the elevations, measurements and volumes. I look forward to hearing what the community has to say! MoasureAI Receptionist vs Outsourced vs Owners
Hello everyone, New to the community here. Recently launched an HVAC business in Texas, after being in real estate development for nearly 2 decades. Would love to hear your insights on your experience with AI receptionist vs outsourced team vs you answering the calls yourself. I am personally finding our AI receptionist build via RetellAI perhaps isn't the best. But also, majority of calls now are sales calls....so I am really torn on what to do. Any advice and insights would be appreciated. Sincerely, AliceHere is the Hiring Help you have been waiting for!
Hiring can be one of the biggest obstacles when you are running a business on your own or growing your team. I have been there, and learned plenty along the way! On November 17, I am joining Jobber and Rich Camacho from BlueRecruit for a free live webinar. We will share practical tips to help you find, hire, and keep your next great team member. Bring your hiring questions and join the conversation. I would love to see you there! Register here!Is Jobber's dedicated business phone number a game changer for small businesses?"
So i had a brake and was watching reels and saw that Jobber offers a dedicated business phone number that lets customers text and call while keeping everything tied to your business. That's definitely A game changer 💪... For those of you using it: • Has it helped you win more customers? • Do clients respond more when they recognize your business number? • Is it better than using your personal cell phone or services like Google Voice? • Would you pay extra for this feature, or is it something every CRM should include?What are the extra things you do to sell a job that you don't charge for?
I had a client recently share with me that between me and another remodeler, I was the one willing to do the most without asking for anything in return before he booked the job, so that's why he went with me. I went and took measurements, got him a rendering of his new kitchen and a layout from the cabinet shop, met with him 2 other times, met them at the cabinet store. Really spent a lot of time developing report before I got the sale. I don't know how sustainable that is however my motto is just be as helpful as possible and the rest will come. What are the "extra's" you guys do to get that sale or create value with your customers?How Are Home Service Businesses Preparing for AI Search Visibility?
Search is changing fast. We’ve already seen Google test online estimates and AI-assisted pricing in local search. Now, AI tools are helping homeowners decide who to call, sometimes before they ever visit a website. Scorpion Marketing published a report with the following stats: 22% of homeowners are already using AI tools to research services or get recommendations 80% of business owners say they don’t know how to prepare for AI-driven search visibility We’d love to hear what you’re seeing👇 Have you noticed changes in how customers find you or ask questions? Are you doing anything intentionally today to prep for AI-driven search? If AI search on your radar but still confusing, what question do you have? This space will continue to evolve. Sharing what’s working (or not) across different trades helps everyone get ahead of it!How Fast Do You Pick Up a Phone Call or Call Someone Back After a Missed Call?
Curious how everyone here handles this, because a new Jobber survey of recent homebuyers turned up a stat that stuck with me: 15% had to follow up repeatedly just to get a response from a contractor 9% never heard back at all Losing potential business due to something that is not a pricing problem or a skill problem should be a wake up call. In a world where 75% of new homeowners hire a pro within their first two years of buying, being the one who calls back first might be the easiest job you win all week! So, what's your business standard? Do you answer within a certain time frame or let it go to voicemail and call back same day? Are there systems set up so nothing slips through the cracks? 👉 Recent Homebuyer Report: It's got homeowner quotes on what made them trust (or ditch) a contractor, plus a breakdown of how each generation actually finds a pro.
