A Competitor Is Targeting My Clients/Area. What Would You Do?
So what would you do if you competitor in the town placed a big 3x3ft sign for their painting company in between the two houses that I’ve painted on my office road? I feel disrespected. I’ve done all my due diligence and I’ve paid all my dues to this town in my community. He’s not from here. What do I need to do to ignore it or mediate this situation? I am just beginning my business and he has been in business for a few years. I feel like he is trying to commit espionage… he also hired an old friend from my past Self, that could potentially harm the repetition of who I am now..What marketing tool has given you the best return on investment?
Hi everyone! 👋 As a newer business owner, I'm trying to be intentional about where I invest my time and money. There are so many marketing tools available—from social media and Google Business Profile to vehicle wraps, yard signs, email marketing, referrals, and automation—that it can be hard to know what really works. If you could recommend just one marketing tool or strategy that has brought in the most customers for your business, what would it be and why? I'd love to hear what has worked for you and what you would recommend to someone just getting started. Thanks in advance for sharing your experience!How Do Contractors Stop Discounting Their Prices Just to Keep Their Schedule Full?
Sales and Production are always conflicting at some point. Yet, one very common issue for business owners is to struggle to raise their own prices, however, I think consistency is one of the bigger problems I have. Production-First business owner here (shocker) and I am inconsistent with holding to my pricing. Too often I give discounts and/or walk my numbers down to be more competitive or to make sure my schedule is full instead of towing closer to that line and holding my numbers longer. I believe in our value but perhaps I still act like a start up who is afraid to fail instead of standing on what I have already built? Is there anyone else here that overcame this and how? This week, I changed my own pay structure to be held more to Sales margin on jobs so I stop thinning it out. Should I just hire someone great at sales and get out of the way or force myself to get better at sales and then pass it off?How Fast Do You Pick Up a Phone Call or Call Someone Back After a Missed Call?
Curious how everyone here handles this, because a new Jobber survey of recent homebuyers turned up a stat that stuck with me: 15% had to follow up repeatedly just to get a response from a contractor 9% never heard back at all Losing potential business due to something that is not a pricing problem or a skill problem should be a wake up call. In a world where 75% of new homeowners hire a pro within their first two years of buying, being the one who calls back first might be the easiest job you win all week! So, what's your business standard? Do you answer within a certain time frame or let it go to voicemail and call back same day? Are there systems set up so nothing slips through the cracks? 👉 Recent Homebuyer Report: It's got homeowner quotes on what made them trust (or ditch) a contractor, plus a breakdown of how each generation actually finds a pro.Has anyone here ever built a community partnership from the ground up?
Has anyone here ever built a community partnership from the ground up? im not just curious about the end result. i want to know how it actually came together. What ìt was, and how did you approach people to get them on board, and keep it going? what were the mistakes, and what would you do different next time I’m trying to learn what makes a partnership actually work long term because just like my llc i want it to lastPayment Nightmare: Should Contractors Require a Deposit Before Starting a Job?
I recently had a job where the customer tried to pay in various formats and payment was never able to go through. I ended up leaving and hoping they would pay at a later date. Thankfully they did pay a few days later. How do others go about this potential issue? I have thought it may be a good idea to require a small deposit to make sure payment is able to be made before the job is started.What's one Jobber feature you wish you had started using sooner?
I've been exploring how different home service businesses use Jobber, and it's interesting that two companies can use the same software in completely different ways. What's one feature, workflow, or habit that made you think: "I wish I'd known about this six months ago." Whether it's scheduling, quoting, invoicing, client communication, reminders, or something else, I'd love to hear what's made the biggest difference for your business. Hopefully this thread helps newer members discover some hidden gems too.What’s your biggest green flag (or red flag) during a property walkthrough?
Hey everyone! Let’s talk about that initial interaction with a potential client. We’ve all walked onto a job site or a residential property and just known instantly how the experience was going to go—before we even handed over an estimate. Sometimes it's a subtle cue from the homeowner, and sometimes it's the state of the property itself. When you're quoting a job, what is one major "green flag" that tells you a customer will be amazing to work with, or a "red flag" that makes you consider raising your prices or walking away? Let’s swap some stories and see what common signs we all look out for! 👇
